It is very important that you are using the recommended SD card in your Reveal, as it affects the overall speed and performance of the camera. Using cards that are not recommended will yield unexpected results, and makes it difficult for us to troubleshoot your camera.
Note: Not all class 10 cards are created equal. The minimum write speed of a class 10 card is 10MB/s. Class 10 U1 cards will be too slow for the Reveal, as it requires at least 90MB/s for optimum performance. This is where the U3 Rating is important. Choosing a high quality SD card is one of the most important things you can do to ensure overall performance of your camera.
When your SD card has been in use over time it can slow down and affect your cameras overall function. A simple reformat will clear the SD card of any corrupt files and improve speed and functioning. Also keep in mind they don't last forever, so after time you may need to replace your SD card with a new one.
We do not recommend swapping SD cards from one camera to another.
For the Reveal, the SD cards we recommend are Tactacam, Sandisk or Lexar and should be:
- Class 10
- U3
- 16gb or 32gb
- Minimum speed of 90mb/s
https://www.revealcellcam.com/product/reveal-sd-card/
Please reformat your SD card, this will erase everything and make it like new again.
For the Gen 1 Reveal: You can do this on the camera in setup mode by pushing the up arrow and then the menu button.
For the Reveal X: You can do this when connected to the cameras WIFI. Note: You must do this with camera in hand. It does not connect to WIFI remotely.