How to locate the IMEI and ICCID for my camera
For Gen 1 Reveal: You can get that info in the camera's settings.
- Turn camera to Setup
- Click Menu
- Scroll to the far right to Other
- Scroll all the way down to About
- Click OK
For Reveal and Reveal X/XB/SK in APP:
- Click the Camera icon at the bottom of the screen
- Select the camera location
- Select the camera name
- Click the picture icon below the camera name
- Click the 3 green dots in the upper right corner
- Click Support
- IMEI/ICCID are located on that page


For Reveal X/XB/SK in OFFLINE MODE (you may need to log out of the app):
- Turn camera to SETUP. WIFI indicator light should be blinking blue
- NOTE: If your WIFI indicator light does not turn on at all, you have a bad SD card. Please change it and try again.
- Open your phone WIFI settings and select the REVEAL_**** network
- NOTE: your phone will tell you connected without internet (that is okay)
- Once connected, your Reveal X WIFI indicator light will be solid blue
- Open your Reveal app and click "Connect to Reveal Wifi"
- Click "Connect to Reveal X"
- NOTE: The message that says "Your are in offline mode. To access your Tactacam Reveal account..." is normal
- The next screen will show you the IMEI and ICCID. Please take a screenshot of that and send it to me.


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2/08/2022 5:11 PM
All Reveal Gen 1, All Reveal SK, All Reveal X, All Reveal XB