For Gen 1 Reveal: You can get that info in the camera's settings. 

  • Turn camera to Setup
  • Click Menu
  • Scroll to the far right to Other
  • Scroll all the way down to About 
  • Click OK 

For Reveal and Reveal X/XB/SK in APP: 

  • Click the Camera icon at the bottom of the screen 
  • Select the camera location 
  • Select the camera name
  • Click the picture icon below the camera name
  • Click the 3 green dots in the upper right corner 
  • Click Support 
  • IMEI/ICCID are located on that page 

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For Reveal X/XB/SK in OFFLINE MODE (you may need to log out of the app):

  • Turn camera to SETUP. WIFI indicator light should be blinking blue
    • NOTE: If your WIFI indicator light does not turn on at all, you have a bad SD card. Please change it and try again. 
  • Open your phone WIFI settings and select the REVEAL_**** network 
    • NOTE: your phone will tell you connected without internet (that is okay)
    • Once connected, your Reveal X WIFI indicator light will be solid blue
  • Open your Reveal app and click "Connect to Reveal Wifi"
  • Click "Connect to Reveal X" 
    • NOTE: The message that says "Your are in offline mode. To access your Tactacam Reveal account..." is normal
  • The next screen will show you the IMEI and ICCID. Please take a screenshot of that and send it to me. 

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